SELECT MODULE
// JUMP TO ANY POINT IN THE WORKFLOW
METRICS
// PERFORMANCE DASHBOARD
HELP
// HOTKEYS AND SAVE INFO  ·  v1.73
// WHAT IS THIS?

TicketNasty is a guided workflow for solving end-user request tickets — it walks you step-by-step from reading the ticket through to resolving and documenting it.

Saved tickets are stored in this browser's local storage — not as files on your machine, so nothing is ever written to disk.

  • Storage key: ticketnasty_saved
  • Up to 30 tickets, keyed by ticket number (re-saving overwrites).
  • Scoped to this browser & profile on this PC — no sync across browsers or devices.
  • Removed by clearing browser site data or using private / incognito mode.
// SUGGESTED

Bookmark your company's Knowledge Base page in this browser so it's always one click away while you work tickets.

SAVE TICKET
// SAVE THIS TICKET TO CONTINUE LATER
Ticket Number
Status
Note (optional)
OPEN SAVED TICKET
// OPEN A SAVED TICKET
CONFIRM EXIT

Your session saves automatically and reloads when you reopen TicketNASTY later today. Leave it for now, wipe it and start fresh, or support the project.